My Hexagon Privacy Notice

Purpose of data collection

Hexagon collects and processes your data in accordance with its Privacy Policy which can be found here: https://hexagon.org.uk/about-us/privacy-policy/

In summary, Hexagon collects your data to:

• Manage your account: Keep your account up-to-date and accurate,
• Enable online payments: Process your payments securely,
• Provide support: help you with any issues related to our services,
• Enhance our services: Improve and develop the services we offer.

Types of data we collect

 Our Privacy Policy sets out the types of data we collect. This includes, but is not limited to:

• Names
• Addresses
• Phone numbers
• Email addresses
• Dates of Birth
• Bank account details
• Demographic information
• Rent and payment history
• Medical information (strictly when relevant to managing your tenancy).

My Hexagon may also collect your IP address, browser type, cookies, login history, and usage information to help secure and enhance your portal experience. 

Legal basis

Performance of a contract under Article 6 (1) (d) to provide services related to your account and tenancy.

Under legitimate interests under Article 6 (1) (f) to ensure security, operational efficiency, and service improvement.